My favorite restaurant is closing! It is a place I worked at in high school and have spent countless family meals. Four generations of my family have known it and the owners. It’s my personal “Cheers.” There are too many memories to list. My husband asked my parents to marry me there. When I was pregnant I craved their potato skins. At that time, the cooks would see me in the parking lot and would bring them out to me with our drinks so I wouldn’t have to wait a second longer. It is a place my children yell out the window and wave at and a place I have sweet memories with my grandpa at. I am sad that it is closing and that all the memories I have will be in the past.
While I think back at all the years at my “Cheers” I remember hostessing. I believe everyone should work in the food industry and retail at some point to learn countless lessons. When I was a hostess, I learned a lot. Mostly that people are rude and when they get stressed they like to yell at someone for uncontrollable reasons. I remember one particularly slammed Saturday night. My station was in between the smoky bar and the smoking section which meant every night I was triggered. In high school I was episodic and not the chronic walking migraine that I am today so I could handle it. As the night progressed I had a waitress yelling at me about seating her section too often even though patrons requested to be seated at a particular table. Then the line began. Here’s the thing about wait time…..it’s uncontrollable. If I saw a check on a table, I could only estimate if the person would pay right away or sit and have a drink for another 20 minutes. So at one point I was running to help bus tables, expedite food and seat people. The volume was growing, stress built and the smoke thickened. At this point, a man came and got in my face to yell at me about the wait time. When I say he yelled at me, I mean he actually bent down to get into my 16-year-old face to scream! His intention was to embarrass me, make me cry and somehow make himself feel great about doing so. I look back and get even madder that I was so young and this man who puffed out his chest was able to send me over the edge. I started crying and the migraine went from about a 5 to an 8+ instantly. The owner who was helping with crowd control saw me crying and immediately put her motherly arm around me and settled things down. It was one of the first times that I realized other people had control over me. I’d like to say I have control over myself but in reality I could not control my triggers or emotions and therefore allowed the macho aggressive man to win. I’d like to say that I learned from this man but I already knew not to be a jerk to other people. I thought it was common sense to treat others the way you’d like to be treated (It was the motto of my elementary school). I thought seeing the crowd and that checks were on tables was obvious. The thing I learned that night is that people think they are better than you are when being served. How odd. I learned that compassion can come from a boss. This was an important lesson because working as an adult I have seen very little compassion from my bosses. It was a day I remember so vividly because I didn’t understand migraines and how they worked, just that they hurt and disabled me. In hindsight I would tell my 16-year-old self that I can’t control others. I can only control how I react. It is something that I allowed to happen just a few weeks ago and still struggle with today. I can’t control people getting mad at me but allowing myself to get thrown into a migraine is allowing them to win and that’s defeating. I am a people pleaser and don’t like to be yelled at or surrounded with negativity. I don’t do well with stress. I think it’s the fact that others attitudes can bring me to heightened pain when they can walk away and enjoy life like nothing has happened that bothers me the most. When people mistreat me, I get sick. The power that others hold over me is really frustrating and makes me want to avoid people who have nothing nice to say.
The lessons I learned while working at my favorite restaurant are endless. But here’s the short list:
- Treat others the way you want to be treated
- When I am not treated the way I want to be treated, I can only control how I react the best I can. This lesson is something I’ve been working on for almost 20 years later.
- Everyone has bad days and everyone will do something to make someone else mad. The way you react to that madness is important.
- Bosses can be human and kind
- Tip your waitresses and say thank you to your hostess. You don’t know how their day is going and they don’t know about you. It’s just right thing to do. Be kind or at the very least don’t be rude. Passing on negativity is poison. It literally makes me sick.